Cookies
1. What Are Cookies
Cookies are small text files placed on your device when you visit our website. They help us make your experience better by remembering your preferences, understanding how you use our site, and enabling certain features to work properly.
2. How We Use Cookies
Vitgem (vitgem.co.uk) uses cookies for the following purposes:
Strictly Necessary Cookies
These cookies are essential for the website to function. They enable core features such as shopping cart, checkout, and account authentication. You cannot opt out of these cookies as the site would not work without them.
| Cookie | Purpose | Duration |
|---|---|---|
| _shopify_s | Session tracking for analytics | 30 minutes |
| _shopify_y | Persistent analytics identifier | 1 year |
| cart | Stores your shopping cart contents | 2 weeks |
| cart_sig | Cart signature for integrity | 2 weeks |
| cart_ts | Cart timestamp | 2 weeks |
| checkout_token | Checkout session identifier | 1 year |
| secure_customer_sig | Customer authentication | 20 years |
| storefront_digest | Password page access | Session |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous usage data. We use this information to improve our site and your experience.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes unique users | 2 years |
| _ga_* | Google Analytics 4 — session data | 2 years |
| _gid | Google Analytics — distinguishes users | 24 hours |
| _gat | Google Analytics — throttles request rate | 1 minute |
Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements. They are set by our advertising partners with our permission.
| Cookie | Purpose | Duration |
|---|---|---|
| _fbp | Meta (Facebook) Pixel — ad targeting | 3 months |
| __kla_id | Klaviyo — email marketing personalisation | 2 years |
3. Your Cookie Choices
When you first visit vitgem.co.uk, a cookie consent banner allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in our website footer.
You can also control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies
- Safari: Preferences → Privacy → Manage Website Data
- Firefox: Settings → Privacy & Security → Cookies
- Edge: Settings → Cookies and Site Permissions
Please note that blocking essential cookies may prevent parts of our website from functioning correctly.
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third parties include:
- Google Analytics — website usage analysis (Google Privacy Policy)
- Meta (Facebook) — advertising and remarketing (Meta Privacy Policy)
- Klaviyo — email marketing (Klaviyo Privacy Policy)
- Shopify — e-commerce platform (Shopify Privacy Policy)
5. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business operations. The date at the top of this page shows when it was last revised.
6. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: hello@vitgem.co.uk
- Or visit our Contact page
Last updated: March 2026